gbd22's Privacy Policy

gbd22 (hereinafter "Platform", "we" or "us") places the highest importance on the privacy of users in Bangladesh. This privacy policy explains what information we collect when you use our website and services, why we collect it, and how we keep it secure. By creating an account on gbd22 or using our services, you are considered to have agreed to the terms of this policy.

You are requested to read this policy carefully in full. If you have any questions, please contact our support team.

We collect only the information that is essential for the proper operation of our services. Information can be divided into two categories:

1.1 Directly Provided Information

• Full name and date of birth (for age verification — only those aged 21 or above may use the service).
• Active mobile number and email address.
• Financial transaction details: records of deposits and withdrawals via bKash, Nagad, or Rocket.
• Username and password chosen at account creation (passwords are stored encrypted, never in plain text).
• National ID card or passport information provided during the identity verification (KYC) process.

1.2 Automatically Collected Information

• IP address and device type (mobile, tablet, or desktop).
• Browser name and version, and operating system.
• Session duration on the platform, pages visited, and game history.
• Preference data collected through cookies and similar tracking technologies.

gbd22 uses your information for specific legal and operational reasons. Each purpose is clearly stated below:

• Account management: To create, verify, and maintain your account.
• Financial transaction processing: To properly handle deposits, withdrawals, and bonus distributions.
• Fraud prevention: To detect and prevent suspicious activity.
• Responsible gaming: To identify excessive playing patterns and provide necessary support.
• Customer service: To resolve your issues via live chat and email.
• Technical improvement: To improve platform performance and user experience.
• Regulatory compliance: To meet applicable laws and regulatory requirements.

We will not use your information for any purpose beyond those described above.

gbd22 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances:

• Payment providers: Mobile banking service providers such as bKash, Nagad, and Rocket will receive only the information necessary to process transactions.
• Technology partners: Technical service providers required to operate the platform, who work under strict confidentiality agreements.
• Legal obligations: In response to a court order or a lawful request from a government authority.
• Fraud investigations: In investigations into fraud to protect the interests of users or the platform.

These third parties are bound to act according to gbd22's instructions and may not use the information they receive for their own purposes.

We have implemented industry-standard technical and operational measures to protect your information:

• SSL encryption: Our entire platform is secured by SSL (Secure Socket Layer) technology, which encrypts communications between your browser and our servers.
• Password hashing: Your password is stored using a strong hashing algorithm — never in plain text.
• Access controls: Only authorized staff may access specific information on a need-to-know basis.
• Regular security audits: Platform security is regularly assessed and updated.
• Data backups: Your information is stored on secure, backed-up servers.

gbd22 uses cookies and similar technologies to improve your experience using our services. A cookie is a small text file stored in your browser.

The types of cookies we use:

• Essential cookies: Essential for the basic functionality of the platform (such as maintaining a login session). Without these cookies, the service will not work properly.
• Functional cookies: Help remember your preferences and settings (such as language selection).
• Analytics cookies: Collect statistics about platform usage to help improve the quality of the service.
• Security cookies: Used for fraud detection and account protection.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.

We retain your information for as long as necessary. Generally:

• Active accounts: All information is retained while your account remains active.
• Closed accounts: Even after an account is closed, transaction records may be retained for a specified period to meet legal requirements.
• Legal claims: If any dispute or legal process is ongoing, relevant information will be retained for the duration of that period.

Once the retention period ends, information is securely deleted or anonymized.

You have the following rights regarding your personal information:

• Right to access: You can find out what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to object to processing: You can object to the processing of your information for specific purposes.
• Right to portability: You have the right to receive your information in a structured, commonly used format.
• Right to withdraw consent: You can withdraw your consent at any time, though processing completed before withdrawal will remain valid.

To exercise these rights, please contact our support team. We will verify your request and respond within a reasonable time.

gbd22's services are for those aged 21 or above only. We do not knowingly collect any personal information from minors. If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe that a minor has registered on our platform, please notify us immediately.

We analyze your playing patterns and, if any concerning signs appear, we may send a support message. Information used for this purpose is solely for your wellbeing — not for advertising or sales purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

We may update this privacy policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Display a notification on the platform.
• Where necessary, you will be notified at your registered email address.

Continuing to use the platform after a revised policy is published will be taken as your agreement to the new policy. You are therefore advised to review this page regularly.

If you have any questions, requests, or complaints about this privacy policy, please contact our support team:

We are always ready to resolve your issues in both Bengali and English. Our customer service team is active around the clock.

This privacy policy applies to all services of the gbd22 platform. It is an integral part of our Terms and Conditions. For those aged 21 or above only. Play responsibly.